At AdGurilla, we are committed to delivering a high level of service, transparency, and value through our offline media booking platform. Before confirming any bookings or campaigns, we encourage our clients to review all details carefully.
Please note that all payments made to AdGurilla are final and non-refundable. This applies to, but is not limited to:
Media space bookings (e.g., lift branding, standees, shop placements)Inventory is Reserved in Advance: Once a campaign is booked, the media space is blocked and coordinated with third-party vendors, incurring costs immediately.
Custom Execution Work Begins Instantly: Creative approvals, printing, logistics, and on-ground coordination are set into motion right after confirmation.
Limited-Time Availability: Most offline media formats are time-sensitive, and a change or cancellation affects multiple stakeholders in the process.
While we do not offer refunds, we understand that plans may need adjustments. We may, at our discretion, offer: Campaign rescheduling within a valid period (subject to media availability) Credit adjustment toward future campaigns (in exceptional cases)
To discuss any changes, please contact our support team at Email: [email protected] within 24 hours of booking.
Before making a booking: Please ensure you’ve reviewed all campaign details, creatives, formats, and timelines. Ask our team if you need clarification on deliverables or expectations.
Back to Home